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CBS Daytime and Nielsen's In-Depth Y&R Survey On Characters, Stories, Romance! Take The Poll And Give Your Feedback!

By Michael Fairman

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Almost every daytime soap opera fan wants their voices to be heard and now through Nielsen, the company that brings you the ratings every week for your favorite television shows, and CBS comes this opportunity to weigh-in on the characters, romance, storylines, executives and more on the number one sudser, The Young and the Restless!

CBS Daytime executives have put together this in-depth survey that really asks and evaluates what is tracking with the fans and what is not.

Included in the survey are questions such as:  Which character do you typically enjoy, but want to see in a different set of circumstances? How would you rate these stories? Rate the interest of the characters, romantic interests, rivalries and more.

Make sure to check it out and supply your answers, then let us know, how you answered some of the main questions: Rating the stories, characters, and more in the comment section below!

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I was surprised at how thorough it was. Definitely worthwhile for fans of the show… I wonder how they will use the information. As I recall, focus-group information led Jill Farren Phelps to kill off Maureen Bauer on “Guiding Light” all those years ago. I hope I just didn’t sign someone’s death warrant…

Ditto…..took survey also,just hope that the higher ups…..read the findings…..
Best question answer…only tune in now out of loyalty.

most likely but you know what sonniorsolita..they aren’t dumb by any means. They tried to tank the show and instead gained viewers and now want to know why. My advice is either continue with the show or let it go. Get behind your #1 show CBS or just cancel it..stop with the silly surveys to set up your next disaster week…FOR REAL!!!

They gained viewers because All My Children was cancelled. DUH

ohhh geez..
We most likely will not be shown the results..
No, on anything Summer, Sharon Billy, Deven, Hillary, Phyllis, Lily and Dylan ..
that covers it for me ..

I loved taking the survey and expressing my thoughts, feelings,
and opinions on so many aspects of the soap. I wonder how they
will use everyone’s opinions!

hmmm
Well, that is the thing..
We took a survey and do not know why / who or what for ..
It was put up by Nielsen, ok so………..??

CBS.. but why?

Yeah, that is the big question for sure.
Why the survey and why now?
Does someone at the top wonder how
fans feel since Pratt came?
But glad they offered the survey, whatever the reason.
I put my 2 cents in about Summer and Sharon
and Kyle, ugh. And that I like Avery, etc.
Hoping somehow JC comes back.

I felt like I have been heard for the first time in a long time where Y&R is concerned. I hope this spells the end of JFP and Chuck Pratt Jr. We can wish!

All you can do is wish. Unless they leave voluntarily, the only thing that will spell the end of JFP and Mr. Pratt would be a complete viewer revolt and ratings collapse. And it looks like neither is happening anytime soon.

Would like this done for all soaps and be counted towards the ratings

I took the survey and hoping my answers will be the downfall of Summer. LOL

Lol, here’s hoping!!

It is only worthwhile if they truly read and comprehend what we are saying.

Its telling that this survey is even out there. There is concern of it wouldn’t be available.

I did it and I recommend it. It may or may not help but it feels as if you are voicing your opinion on a show you love and someone may just make the changes that all of us have been asking for! It is a very good survey. Well written.

I’m not a fan of Y&R, but I completed the survey…

I don’t know when this survey was written but I found it hilarious that some of the characters they asked about haven’t been on the show in so long I had almost forgotten they existed, like Jill and Colin. They asked about Gloria– can anyone remember when we last saw Gloria? The only character they didn’t mentioned was Esther — poor Esther, even the powers that be have forgotten you exist-LOL.

I remember when there was a contest to give Esther a last name. It’s Valentine, right? Now they fail to remember her first name! lol

Interesting survey that, unfortunately, does not allow for one taking it to embellish on reasons why selections were made. I would have liked choices for each of my responses. I know that is time-consuming BUT that would be far more valuable data. As someone else mentioned, WHAT is the purpose of the survey and the results it yields? Perhaps presenting that information upfront would help with more genuine responses. I was glad I was able to at least respond in my own words about Y and R: and there I chimed in as I always have– this Y and R is NOT the Bill Bell/Kay Alden brilliant storytelling and character development it was for over 30 years. It will be interesting to see– what, if anything– comes of this. The survey did not say what would be done with results and if those would be publicly available. Does anyone know?

Your writing staff is a little far out. Hope you at least give Victor his
just deserve.

I think Victor will always come out on top!

wish their was a question on ” who would you like to return to the show” : nina, colleen and j.t, tyler, leslie, jill !!!

I have been a loyal viewer of the Y&R for more than 30 yrs. Thank you for giving me the opportunity to express my deep disappointment in the producers who fired Michael Muhney to benefit other members of the cast. Michael Muhney < I must say is a very talented and
very charismatic actor and a lot of us believe a true gentleman. Despite all this he was unfairly dismissed and a great number of fans supported him and wanted him back. The fans were not heard and their voices were not even considered. Instead , they chose not to listen and hired another actor. This resulted in fans bitterly resenting the show and some of the fellow actors and abandoning the show altogether, I am one of them and I will NEVER watch this show because I have lost all respect for the producers and their lack of compassion for a family man ( and believe it, this plays in his favour) and now, we his fans, follow everyone of his moves. You have only succeeded in making him very popular. His fans adore him and any show he decides to go to, we follow, and we will make the show very popular. And this is how much WE LOVE MICHAEL MUHNEY,{t is truly the Y&R LOSS, because MICHAEL MUHNEY MADE THE SHOW.

I can’t find the survey. Is it over already?

Hi Liz,
It’s still available. Just checked.
CBS.com/daytime. Did you click
on the link MF provided up top
here?
Anyway, maybe you got to it by now,
and had a chance to participate.

I was glad to give my feedback on this trainwreck!

Y&R lost me when they lost Michael Muhney. Unjustified witch hunts aren’t my thing! Sorry Y&R!

First, loved the survey! It was fun to take. Second, WHY NOW? In the money-hungry, ratings obsessed Network world, Y&R is killing it in the ratings right now. Ratings = Money. I think the negativity will only grow on Social Media, but stats show people ARE happy with and watching the show, in growing numbers. People love to hate Pratt and JFP, but at least ratings-wise, they are working. You can never convince me the Network caress about the viewers opinions. OK–let’s say the fire Pratt, drop unpopular characters or stories, the fans are THRILLED and scream that “Y&R is finally BACK!” But now the ratings fall. Maybe to series low, like General Hospital low. How long do you think CBS will do fans right and continue to produce an expensive, low-rated show? Be careful what you wish for.

CBS- I have such a great idea for you! Why don’t you market- tie in with companies on some of the beautiful clothes and jewelry your actresses where? What a great way to please your viewers and make money for the show!

Do we know when the results will be posted and where? Then if or how they will they address some of them with out giving away the s/l’s?

It does seem the ratings are very good for the Young and the Restless even though so many are dismayed with the recent outrageous storylines. I wonder if ratings take into account how much of the show is fast forwarded. So much of the writing has been atrocious and difficult to watch if watched. Potential meaningful storylines were passed by; Michael and cancer, Kelly and perhaps family abuse. I record and watch before retiring. Then the uncomfortable or silly plots can be skipped which, indeed, I do. All this being said there is always the hope that one will find an improvement in a long watched program.

just for once let victor get cought & punished just for the story line to seem more real

I really have to believe that the viewers who “love” the show as it stands are fairly new viewers to Y&R, perhaps viewers looking for a new soap who used to watch AMC, ATWT, GL and OLTL. I say this because most of the viewers who state they have watched Y&R for a long time on social media and on soap sites by and large find the writing atrocious. Newbies with no substance are rammed down our throats (looking at you Sage), popular vets like Sharon continue to be butchered, the lead story for the past year featured a bunch of air-headed Scooby kids (looking at you Summer) and the writing is just non-sensical. So if JFP and CP’s intention was to write to draw in younger viewers, perhaps that has worked. Who else but younger viewers can take watching do-nothings like Summer, Kyle and Abby eat the show? I may be wrong, but it seems to me most long-time viewers are NOT happy with the writing because Pratt is killing the essence of what made Y&R #1 in the first place. Victor never paying any real consequences for his CRIMES is not helping as it’s so repetitive. Where’s the suspense or element of surprise in “Victor Wins Again” and Sharon is brow-beaten and vilified for the hundredth time?

You think that the writers of the young and the restless would come up with some new and original story lines. Victor always wins and comes out ahead of everyone. This is old and boring. Change it up already. The show is tacky redundant and tasteless.

What is the answers to the result? How come we don’t see it any where? Guess a lot of fans shared the same opinions who they hated and loved on YR. Sage is a waste of time, she’s a FOJ. Again Sharon is victimized and used to prop up lackluster characters like Sage and Dylan. Nick dumb down like he believed Sage his true love the man married her only because she was pregnant. Victor always win and get away with every dirt he played on Jack and the Abbotts. Dylan is a fake cop or investigator and a dummy who doesn’t check up on Sharon. Nick should be in therapy with Sharon not Sage. Adam’s court case should have reveal Sage is the hit and run driver. Phyllis is a shade of her old self. Faith is dumb down for Sage which is seriously a rewrite and terrible. Both Jill F. Phelps and Chuck Pratt’s days will soon come to an end like Maria A. Bell’s days ended.

y&R great! Watched over thirty years great plots/life!

General Hospital

Kelly Sullivan Gives High Praise to ‘General Hospital’s’ Maura West Recalling When Ava Shot Connie (Exclusive)

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Maura West and Kelly Sullivan

It was just over 13 years ago on General Hospital when Ava Jerome (Maura West) shot and killed Kate Howard/Connie Falconeri (Kelly Sullivan) in an effort to keep her quiet from revealing that Derek Wells was actually Ava’s back-from-the-dead brother, Julian Jerome (William deVry). It’s a crime that somehow Ava never has quite paid for either.

The episode back aired on August 13, 2013 and viewers had to say goodbye to Kelly Sullivan who played Kate and her alter, Connie. In the story, just before she died, Kate/Connie scrawled the letters AJ in her own blood, initially making the PCPD and Sonny Corinthos (Maurice Benard) think that it was AJ Quatermaine (Sean Kanan) who did the deed.

Now, Sullivan recalled sharing scenes with the three-time Daytime Emmy-winning West, during a live conversation on You Tube’s Michael Fairman Channel. Kelly was the special guest talking about her recent return to the soaps in her new role as The Bold and the Beautiful’s Darcy Dylan.

Photo: JPI

FIRST IMPRESSIONS OF MAURA WEST

Speaking of her final GH scenes and working with Maura West, Sullivan gave her then GH co-star major props. “If you’re going to be shot by somebody (on the soaps), you want to be shot by Maura West, c’mon!”

Maura West debuted back in May 2013 as Ava, and Sullivan remembered when the As the World Turns favorite began on GH. “I remember when Maura West first arrived at GH. She walked in with this cute little bob (hairdo) and she’s just delicious,” shared Sullivan.

A STREETCAR NAMED DESIRE

Kelly revealed more about Maura, adding “I think she’s amazing! I remember right before I left the show, someone suggested, and I would still love to do this with her, if she ever want to, but someone suggested that they wanted to direct the stage play A Streetcar Named Desire with Maura and I, where I would play Stella and she would play Blanche! Wouldn’t that be great?”

Speaking of the Ava/Connie showdown scenes, Sullivan expressed, “On television and on General Hospital specifically, Maura West is able to play a character who does the most horrendous things and you still care about her and that’s the mark of a really great actor. In other words, you’re able to be liked in the midst of the most horrendous things, and as a performer not shying away from that, and to just have the courage to do what’s on the page (in the script).”

Photo: JPI

KELLY SULLIVAN PARTING THOUGHTS AS SHE LEFT GENERAL HOSPITAL

Kelly also shared her sentiments when she walked off the set of General Hospital after her run back in August of 2013. “I really was honored. Every day I would go to work and I would say a little prayer, which is I want to do justice for my character, explained Kelly. “It’s between me and my character. I get to walk this path with her and to leave the show on that note, which is, I left every out there. I just gave it my all and again what an honor it was to play Kate/Connie.”

You can catch the full conversation with Kelly where she talks about her time on General Hospital, The Young and the Restless where she played Sage Warner and now The Bold and the Beautiful below.

So, do you remember the Ava and Connie scenes where Ava shot and killed her? What did you think of Kelly Sullivan’s sentiments about Maura West? Share your thoughts via the comment section. But first, watch the reveal where Ava recalls murdering Connie below!

 

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General Hospital

Steve Burton Reportedly Signs Three-Year Contract with ‘General Hospital’

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Steve Burton

The question of will Steve Burton (Jason Morgan) stay awhile at General Hospital after his recent extended hiatus from the show earlier this year, has reportedly been answered.

TMZ via court documents obtained in Burton’s ongoing legal battle with his ex-wife Sheree Gustin, shared that Steve actually inked a new three year deal with the ABC soap opera back in June.

That is significant because it was June when Burton returned back to work as Jason. In addition, the court filing confirmed that Burton had already moved back to California from Tennessee.

Steve Burton

Photo: ABC

STEVE’S HIATUS AND HIS RETURN TO PORT CHARLES

GH fans will recall, it was back in February of 2026, that Burton announced via his Instagram that he was stepping away from his role of Jason Morgan for short break and pointed to wanting to spend quality time with his new wife, Michelle Lundstrom Burton with whom he tied the knot back on May 17, 2025.

Steve expressed at that time, “I’m newly married and looking forward to spending some quality time with my family.” It was back on March 25 that viewers saw Jason carted away by the WSB after taking the fall for Rocco Falconeri (Finn Carr) who shot then WSB Director Ross Cullum (Andrew Hawkes).

Burton returned to work on June 1, and due to General Hospital taping roughly six weeks ahead of air, made his on-screen comeback on the July 13 episode.

GOING FOR GOLD AT THE UPCOMING DAYTIME EMMYS

Then, Steve and his enduring fans got an extra special treat on the same day, when it was revealed on Extra that he was nominated for the upcoming 53rd annual Daytime Emmy Awards in the Outstanding Lead Actor in a Daytime Drama Series category.

Steve previously won in the Supporting Actor category for his work as General Hospital’s Jason in 1998 and as The Young and the Restless’ Dylan McAvoy in 2018.

Now with Jason and Britt’s (Kelly Thiebaud) relationship seemingly hitting the skids, plus Jason’s commitment to staying out of mob life to focus on being present for his son Danny Morgan (Asher Antonyzyn), what does the future hold for the fan favorite character? Stay tuned.

So, happy to hear that Steve Burton signed a new three year deal with General Hospital? Knowing that, what storyline would you like to see Jason get involved and with who? Share your thoughts and theories via the comment section.

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Jess Walton Memoir ‘The Young and the Rest of Us’ Set for Release in 2027

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Jess Walton

The Young and the Restless enduring favorite and two-time Daytime Emmy-winning actress, Jess Walton (Jill Foster Abbott) is set to release her memoir!

Kensington Publishing has revealed on their website that Walton’s book The Young and the Rest of Us is now available for pre-order while listing an April 27, 2027 release date. In addition, in June of 2027, Walton will mark her 40th anniversary with The Young and the Restless and her debut as Jill.

The official log lines for the memoir share, “Emmy Award-winning actress Jess Walton, known to millions as the iconic Jill Abbott on the #1 soap opera The Young and the Restless, shares her extraordinary journey to stardom, sobriety, true love, and self-discovery in this startingly candid, intimate, and star-studded memoir.”

Jess Walton

Photo; Kensington Books

CAKE FIGHTS AND CORPORATE INTRIGUE

The book description for The Young and the Rest of Us adds,  “In June 1987, Jess Walton walked through the artists’ entrance at CBS for her first day on The Young and the Restless,where she had just been hired to play the recast role of Jill AbbottTwo Emmy awards, four decades, and countless onscreen affairs, marriages, corporate takeovers, and cake fights later, she’s a beloved icon with an astonishing tale to tell.”

“In her refreshingly candid style, Jess shares her journey as a young actress from Toronto theaters to Los Angeles, where she found herself at the center of a Laurel Canyon circle that included the likes of Neil Young, David Geffen, Laura Nyro, and Joni Mitchell. Landing a Universal contract and a steady stream of guest starring roles, Jess embraced everything 1970s L.A. had to offer—including Hollywood parties fueled by limitless booze and drugs, and trysts with stars. She recounts with candor and gratitude the surprising path that eventually led her to sobriety, true love—and ultimately, to fictional Genoa City, Wisconsin, and the role of a lifetime.”

“Brimming with behind-the-scenes drama and celebrity cameos to delight fans, The Young and the Rest of Us is also rich in personal, relatable truths about marriage, motherhood, empty-nesting, self-discovery, and finding the courage to start over—as often as it takes. In a voice as fearless and frank as Jill’s, but with, humor and grace all her own, Jess Walton looks back on a life as unpredictable, and adventure filled as anything she has portrayed on screen.”

WHO ELSE PLAYED JILL FOSER ABBOTT?

Fans of The Young and the Restless know that Walton became the fourth actress to take on the role of Katherine Chancellor’s original nemesis Jill Foster back in 1987. The OG Jill was played by Brenda Dickson, also Deborah Adair, Bond Gideon and Melinda O. Fee played the part.

This year, Days of our Lives star Lauren Koslow (Kate Roberts) filled-in for several episodes for Walton who was unavailable to travel from her home in Oregon to Los Angeles where Y&R was taped. Walton is still with the long-running soap opera as Jill.

So, excited to learn of Jess Walton’s upcoming memoir, ‘The Young and the Rest of Us?’ Will it be it a must-read for you? Drop a comment below.

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